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Managing Remote Office Online

Solution

Remote Office allows you to designate a remote phone number as your primary business number. Use the steps below to set up the Remote Office feature.

1

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.

2

From the Services section, click the Voice icon.
 

image of Online Dashboard Voice Icon

3

Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down
4
Are you a Profile Administrator or a Profile Owner changing a user's number?
  • If yes, then continue to the next step.
  • If no, then proceed to step 6 for changing your call settings.
5

Click the arrow to expand the User & System Management section and complete the following.

  1. Click User Feature Settings.

     Image of User Feature Setings settings

  2. Locate the number you are modifying and click Edit.

    Image of User Feature Settings page
6

Click the User & System Management arrow to expand the section, and then click Remote Office.
 

Image of Remote Office link
 

Note: If the Remote Office link does not display, go to www.coxbusiness.com/contactus to speak with our Sales team about adding this feature.

7

From the Remote Office window, choose one of the following options.

  • To turn Remote Office off, click the Off radio button, then click Save.
  • To turn Remote Office on, click the On radio button, then enter the Remote Phone Number and click Save.

    Turn image of Remote Office On or Off
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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