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Managing Paperless Billing in MyAccount

With Cox Business paperless billing, your bill statement is available in MyAccount online or the app, including up to 18 months of past statements. 

  • Once you are enrolled in paperless billing, you will receive a monthly email stating your Cox Bill Statement is ready. The email contains a summary of your account balance, including the total due, past due, and due date.
  • The monthly email reminder is sent to the Profile Owner by default.
  • To configure notifications, see the Managing Notifications section of Managing Cox Business Users Online.

Use the information below to set up or cancel paperless billing for your Cox Business account through MyAccount online or the app.

How are you accessing MyAccount?
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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