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Managing Notifications Online

Solution

From the Notification Preferences tab, click the drop-down arrow that corresponds with the desired changes.

  • Billing And Payment Notification
  • Outage Notifications
  • 911 Notifications

Billing And Payment Notification

Receive a notification your bill is ready or a payment has been made to an account.
 

From the Billing And Payment Notification section, click the switch to turn the email or SMS notification on or off.
 

image of Billing and Payment Notification Options
 

Outage Notifications

Receive a notification when a planned network update causes an outage in your area.
 

From the Outage Notifications section, click the corresponding switch to turn the email or SMS notification on or off.
 

image of Outage NOtification Options
 

911 Notifications

Receive a notification when a phone number on your account dials 911.
 

From the 911 Notifications section, click the corresponding switch to turn the email or SMS notification on or off.
 

image of 911 NOtification Options

Enhanced support for your business

24/7 expert assistance for your business technology issues

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Computer Systems
PC & Mac, Viruses & malware, network security & configuration, Software & operating systems, backup & retrieval

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Devices
Desktop computers, laptops, tablets, smartphones, plus other network-connected devices including printers and scanners

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Network Setup
Business Network configuration, maintenance & troubleshooting, plus Cloud and static IP support

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Support
Expert support agents are available round the clock via phone, chat or mobile app for complete peace of mind

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