• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

Managing Email Administrative Access in MyAccount

Solution

Assigning a MyAccount user as an Email Administrator allows that user to manage your Cox Business Email Addresses by adding and deleting mailboxes, updating email storage, and assigning a domain wildcard. Use the steps below to manage which email address will function as an Email Administrator.

1

In a web browser, go to myaccount.coxbusiness.com.

  1. Enter your Email Administrator User ID and Password.
  2. Click Sign In.

    Note: If you do not remember your User ID or Password, or experience an issue signing in, then see Trouble Signing in on the Cox Website.
2

From the MyAccount home page, use the steps below to access Email Administration page.

  1. Scroll down to the My Services section.
  2. In the Internet tab, click Email Administration.

    image of the email administration icon
3

From the Email Administrator page, in the column Email Admin, click the toggle next to the user you wish to assign or unassign Email Administrator functions.

  • If the toggle is mostly white, then the user is not an Email Adminstrator.
  • If the toggle is mostly blue, then the user is an Email Administrator.

image of the toggle to set or remove a user as email admin

Enhanced support for your business

24/7 expert assistance for your business technology issues

Computer systems icon

Computer Systems
PC & Mac, Viruses & malware, network security & configuration, Software & operating systems, backup & retrieval

Multiple devices icon

Devices
Desktop computers, laptops, tablets, smartphones, plus other network-connected devices including printers and scanners

Router signal icon

Network Setup
Business Network configuration, maintenance & troubleshooting, plus Cloud and static IP support

Contact us icon

Support
Expert support agents are available round the clock via phone, chat or mobile app for complete peace of mind

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.