Managing Cox Hotspot Users in MyAccount

Solution

Follow the steps below to add or remove users for Cox Hotspots in MyAccount.

1

From your web browser, navigate to myaccount.coxbusiness.com to access MyAccount.

  1. Enter your User ID.
  2. Enter your Password.
  3. Click Sign In.

Note: To register for a User ID, select New to Cox Business MyAccount? Register now.

2

Complete the following steps.

  1. From the My Services section, click the Internet tab.

    Image of the My Service section with the Internet tab highlighted

  2. From the Internet Tools section, click Cox WiFi.

    Image of the My Services section with the Cox WiFi icon highlighted
3

Complete the following steps.

  1. From the Cox WiFi page, click the Add a New User button.

    Note: You can have a total of 10 users on your account.
  2. Click Next.
4

Complete the following steps as needed to add or remove users.

If... Then...
Adding users
  1. Enter the following information.
    • Email address
    • First Name
    • Last Name
    • Phone Number
  2. Click the Has Access checkbox.
  3. Click Save.

    Result: The email address is now enabled to sign in and use Cox Hotspots nationwide. Refer to Signing In to Cox Hotspots.
Removing users
  1. Click the Has Access checkbox next to the user's email address.
  2. Click Save.

    Result: The email address is unable to be used for Cox Hotspot access.

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