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Managing Cox Hotspot Users in MyAccount


Cox is a member of a nationwide group of cable providers that offer more than 400,000 WiFi Hotspots. Follow the steps below to add or remove users for Cox Hotspots in MyAccount.


From your web browser, navigate to myaccount.coxbusiness.com to access MyAccount.

  1. Enter your User ID.
  2. Enter your Password.
  3. Click Sign In.

Note: If you have not yet registered for a user ID, you may do so by selecting New to Cox Business MyAccount? Register now.


Complete the following steps.

  1. From the My Services section, click the Internet tab.

    Image of the My Service section with the Internet tab highlighted

  2. From the Internet Tools section, click Cox WiFi.

    Image of the My Services section with the Cox WiFi icon highlighted

Complete the following steps.

  1. From the Cox WiFi page, click the Add a New User button.

    Note: You can have a total of 10 users on your account.
  2. Click Next.

Complete the following steps as needed to add or remove users.

If... Then...
Adding user(s)
  1. Enter the following information.
    • Email address
    • First Name
    • Last Name
    • Phone Number
  2. Place a check in the Has Access box.
  3. Click Save.

    Result: The email address is able to sign in and use Cox Hotspots nationwide. Refer to Signing In to Cox Hotspots.
Removing user(s)
  1. Next to the user's email address, uncheck the Has Access box.
  2. Click Save.

    Result: The email address is unable to be used for Cox Hotspot access.

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