Managing Cox Hotspot Users in MyAccount

Solution

Follow the steps below to add or remove users for Cox Hotspots in MyAccount.

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.

From the Services section, click the Internet icon.

image of Online Internet Dashboard Icon

Do you have more than one account?

If no, then continue to the next step.
If yes, then from the Select an account drop-down menu, select the account to modify.

From the Business Internet page, click the Cox WiFi icon.

image of Cox WiFi icon

Complete the following steps to add a new user or modify an existing user's access.

If...	Then...
Adding users	From the Cox Wifi Access Administration page, click the Add A New User button. Note: You can have a total of 10 users on your account. Enter the following information. Username First Name Last Name Primary Office Number Click the Has Access checkbox. Click Save. Result: The email address is now enabled to sign in and use Cox Hotspots nationwide. Refer to Signing In to Cox Hotspots.
Changing access	Click to toggle the Has Access switch next to the User Name to on or off. If turning the access on, then the email address is now enabled to sign in and use Cox Hotspots nationwide. Refer to Signing In to Cox Hotspots. If turning the access off, then the email address is unable to access Cox Hotspots.