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Managing Business Email Storage Online


Use the steps below to manage email storage for each mailbox.


Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.


From the Services section, click the Internet icon.

image of Online Internet Dashboard Icon

Note: If the icon does not display, then click the arrow to view other available options.


From the Features section, click the Email Administration icon.

image of the email administration icon


From the Email Administrator page, in the Email Storage Overview row, locate the field Total Storage Quota and determine if you need more storage.

image of the email storage overview area with total storage quota highlighted

If no changes are neededContinue to the next step.
More storage is necessary
  1. Click the Add-ons icon.
  2. From the Add-ons page, in the Item Quantity field, click the + button to increase the count to the desired total.
  3. Click Continue.
  4. On the Add-ons Confirmation pop-up window, click Confirm.

From the Email Administrator page, in the Storage Quota column, enter the total storage to allocate to each user, then click Apply Changes.

image of updating the storage allocation per user

Note: To view actual usage amounts, access your Cox Business Email inbox. See Checking Your Email Storage in Cox Business Webmail.


On the Confirmation pop-up window, click Confirm.

Result: The pop-up window closes and the Email Administration page displays the updated remaining storage and allocation amounts.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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