• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

Managing Audio Settings for a Basic Box or DTA

Solution

Use the following steps to change the basic box or DTA volume control setting.

1

Using the Cox remote, access the menu by pressing the blue Cox (MENU) button.

2

Using the arrows, highlight Settings, then press SELECT.

Result: The Settings menu displays.

3

Highlight Audio & Video, then press SELECT or right arrow.

4

In the center column, highlight Volume Control, then press SELECT or the right arrow.

Result: Volume Control shifts to the left-hand column and new options display in the center column.

5

Highlight the option based on the table below, then press SELECT.

SettingDescription
VariableUse this setting to use the TV remote to control the volume of your TV.
FixedUse this setting to use the Cox remote to control the volume of your TV.


Result: A dot will appear next to the selected option.

6

To exit the settings and return to the selected channel, press the EXIT button.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.