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Managing an Internet Connection in macOS

Solution

Use the following steps to set up or restore an internet connection in macOS.


Cox does not support operating systems. The following information is for reference only. For specific information on using macOS, visit Apple.com/support/mac.

Setting Up an Internet Connection

  1. From the Apple menu, click System Preferences.
  2. From the View menu, click Network.
  3. From the Show pop-up window, click Built-in Ethernet.
  4. Click the TCP/IP tab.
  5. Ensure the Location drop-down says Automatic.
  6. From the Configure menu, click Using DHCP.

    Note: Cox provides the DHCP information automatically.
  7. Click Apply Now.
  8. To test the internet connection, open a web browser and try to access different websites.

Release and Renew an IP Address

  1. From the Apple menu, click System Preferences.
  2. Click Network.
  3. Click Ethernet.
  4. Click Advanced.
  5. ClickRenew DHCP Lease and then click TCP/IP.
  6. Click Renew DHCP Lease.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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