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Locating Your Cox PIN


Cox is committed to protecting your privacy. The Federal Communications Commission (FCC) has rules that telephone companies must abide by regarding the handling of telephone calling records and other customer-sensitive information. In accordance with these rules, our procedures are designed to protect your privacy.

Your four-digit Cox PIN is designed to protect your account. This PIN is requested during any of the following transactions.

  • Telephone calling records
  • Changes to the billing address
  • Changes to authorized account users

Your Cox PIN is located on your monthly billing statement in the top right section above your service address.

Image of the PIN on a bill statement

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