• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Internet Gateway SSID, Username, and Password Approved Characters


The following table provides a list of characters that can be used when creating an Internet Gateway SSID, username, or password for the following.

  • Primary and Guest WiFi Network
    • 2.4 GHz Band
    • 5 GHz Band
  • Graphical User Interface (GUI)

    Note: The GUI Password column notes if a character can be used when creating the GUI password.

Character Name GUI Password
& Ampersand Yes
* Asterisk Yes
@ At Sign Yes
^ Caret Yes
: Colon Yes
, Comma Yes
$ Dollar Sign Yes
! Exclamation Yes
` Grave Accent or Backtick Yes
- Minus Yes
# Number Sign or Hashtag Yes
% Percent Yes
+ Plus Yes
? Question Mark Yes
' Single Quote Yes
~ Tilde Yes
_ Underscore Yes
\ Backslash No
" Double Quote No
= Equal No
. Period No
> Greater Than No
{ Left Brace No
[ Left Bracket No
( Left Parenthesis No
< Less Than No
} Right Brace No
] Right Bracket No
) Right Parenthesis No
; Semi-Colon No
/ Slash No
| Vertical Bar No

When creating the SSID, username, or password, do not use a space between characters.

  • Accepted: Pa$$W0rd
  • Not accepted: Pa$$ W0rd
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.