• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Installing the Surveillance Mobile App


Follow the steps below to install the Surveillance App on your mobile devices for your Cox Business Security Solutions service.

Note: These steps are based on installation and configuration for an iOS phone. The process is the same for Android devices, slight screen differences may occur.

The following device may experience issues with the Cox Business Security Solutions Surveillance mobile app.

  • Samsung Galaxy S10
  • Google Pixel 2 or 4
  • Android 10

If you have one of these devices, install the Digital Watchdog app. See Installing the Digital Watchdog App for Android.


Open App Store on your iOS device and enter Cox Business Security Surveillance in the Search field.


Tap GET.

Image of Cox Business Surveillance app


After the app installs, sign in using your current system's IP and port, user name, and password. Tap Connect.

Note: The IP address and port number are on the surveillance portal login page.

Image of Sign In Screen

Enhanced support for your business

24/7 expert assistance for your business technology issues

Computer systems icon

Computer Systems
PC & Mac, Viruses & malware, network security & configuration, Software & operating systems, backup & retrieval

Multiple devices icon

Desktop computers, laptops, tablets, smartphones, plus other network-connected devices including printers and scanners

Router signal icon

Network Setup
Business Network configuration, maintenance & troubleshooting, plus Cloud and static IP support

Contact us icon

Expert support agents are available round the clock via phone, chat or mobile app for complete peace of mind

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.