General Billing Information
TV, Internet, Cox Business Voice services, and any features you have are billed one month in advance. If upgrades or downgrades are made to services during a billing cycle, monthly charges may be prorated based on the cycle's remaining days. If services are only provided for a partial month, monthly charges may be prorated based on days of service. Long-distance, local toll charges, directory assistance, and operator-assisted calls are based on usage for that billing period. The total amount on your bill is due by the due date printed on your bill.