Editing Fax to Email

Cox Business Fax-to-Email provides a dedicated phone number to receive faxes. Fax-to-Email allows you to easily manage faxes as file attachments in your email program. Fax-to-Email may be purchased along with a voice service package or as a standalone service. For additional information, see About Cox Business Fax to Email.
 

Complete the following steps to add or delete email addresses for your Fax-to-Email service.

Go to https://myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.

From the Administrative Tools and Service Management section, click the Voice icon.
 

Note: If the icon does not display, then click the arrow to view other available options.

Do you have more than one account?

• If no, then continue to the next step.
• If yes, then from the Select an account drop-down menu, select the account to modify.
  
  

Are you a Profile Administrator or a Profile Owner changing a user's number?

• If yes, then continue to the next step.
• If no, then proceed to step 6 for changing your call settings.

Click the arrow to expand the User & System Management section and complete the following.

1. Click User Feature Settings.
   
   
   
   
2. Locate the number you are modifying and click Edit.
   
   

Click the User & System Management arrow to expand the section, and then click Fax To Email.
 

Note: If the Fax To Email link does not display, go to www.coxbusiness.com/contactus to speak with our Sales team about adding this feature.

Are you adding or deleting an email address?
 

Note: To change an email address, you will need to delete the existing email address then add a new one.