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Creating Scenes in Your Security Solutions Subscriber Portal

Solution

Scenes are located on the subscriber portal home page and allow you to execute automated processes. When a scene is created, you may run the defined process by clicking the scenes icon.
 

Follow the steps below to create or edit a scene in the subscriber portal.

1

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.

2

From the Administrative Tools and Service Management section, click the Security icon.
 

Image of MyAccount Security Icon

3

Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down
4

From the Security page, click the Launch portal button.
 

image of Cox WiFi icon

5

On the left-hand menu of the subscriber portal home page, click Automation.
 

image of the subscriber portal menu option automation

6

On the top menu of the Automation page, click Scenes.
 

image of the subscriber portal automation scenes button

7

On the Scenes page, click NEW SCENE to create a new automated process.
 

image of the new scene button on the automation scene page

8

Complete the following steps to choose an icon and icon color for the home page scene button.

  1. On the left-hand side of the Scene Name field, click the large icon button.

    Image of the icon selection button on the automation menu page

  2. Click the desired icon and icon color for the new scene.

    image of the icon selection and color selection on the automation menu page

  3. Click outside of the Icon Selection window to save your preferences.
9

In the Scene Name field, enter a name for the new scene.
 

image of the scene name in the automation menu

10

Follow the steps below to add the automated processes, based on your service plan.

  1. On the Alarm panel display, select one of the following options.
    • Disarm: Disarms the security system.
    • Arm (Stay): Arms the security system in stay mode.
      • If Arm (Stay) is selected, click to select no option, No Entry Delay, Silent Arming, or Both.
    • Arm (Away): Arms the security system in away mode.
      • If Arm (Away) is selected, click to select no option, No Entry Delay, Silent Arming, or Both.

        image of the alarm automation scene options

  2. On the Thermostat panel display, select one or more of the following options.
    • Custom Temperature: The heat and cool temperature may be set
    • Temperature Mode: The heating, cooling, auto, or off capability may be set
    • Schedule: The on or off capability may be configured
    • Fan: The auto or on capability may be configured
    • Temperature Sensors: The heating and cooling sensors may be set

      image of the panel icons in the automation scene page

  3. On the Light panel display, select to have lights turn On or Off.

    image of the light menu options in the automation page

  4. Click Save.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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