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Cox Business Smart Business Gateway

The Smart Business Gateway (SBG) feature online allows you to view or manage the following features.

  • WiFi username and password
  • View device health
  • Manage devices connected to your network
  • View usage statistics
  • Establish firewall settings
  • Reboot your gateway
  • Restore backup configuration

    Important: If your device is offline, then the SBG features will not be available.

Complete the following steps to access your Cox Business Smart Business Gateway settings.

  1. Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.

    Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.

  2. From the Services section, click the Internet icon.

    image of Online Internet Dashboard Icon

    Note: If the icon does not display, then click the arrow to view other available options.

  3. Do you have more than one account?
    • If no, then continue to the next step.
    • If yes, then from the Select an account drop-down menu, select the account to modify.

      image of select an account drop-down

  4. Complete the following steps.
    1. From the Manage Equipment section, click the device you wish to view.

      image of the manage equipment device

    2. Click Advanced Settings.

      image of advanced settings link
Which option do you want to manage?
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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