Ensure your Cox Business Security system is disarmed prior to changing the batteries in any of your security devices. Then call the Central Monitoring Station at 1-800-633-2677 to put your system into test mode. This prevents your system from triggering a false tamper alarm.
In order for optimal operation of your system, it is important to change your batteries when the touchscreen, mobile app, or the Cox Business Security Solutions customer portal alert you to low batteries.
If your Cox Business Security Solutions touch panel or other device is not listed below and needs battery replacement, please contact CBSS customer support at 1-844-601-5890.
Search Cox Business Support
Didn't Find What You Were Looking For? Search Here.