Cox Business MyAccount App is your gateway for Cox Business Internet, Cox Business VoiceManager, and Business TV on your iPhone, iPod Touch, iPad, or Android device. Cox Business MyAccount App is a free app that allows you to manage your business' billing settings, troubleshoot your equipment, and contact our support staff from your mobile device.
- Signing In to MyAccount App
- Cox Business MyAccount App Home Screen
- Cox Business MyAccount Menu
- Requirements
- Supported Operating Systems
Note: To check for service interrupting events using the app, refer to Identifying Network Events Using the MyAccount App.
Cox Business MyAccount App Home Screen
When you log in to Cox Business MyAccount app, the MyAccount home screen displays sections that provide you with the most important information about your account and service. The table below provides examples of the different sections available on the Cox Business MyAccount app home screen.
| Home Screen Section | Description |
|---|---|
| My Bills | View your account number, the total amount due, due date, and transaction history. Tap links to make a payment and manage auto payments. |
| My Services | View the icons for the services on your account.
|
| My Support | From this section, you view ticket history, begin a Chat session, and contact Cox Business. |
| My Equipment | View a picture of each piece of equipment on your account. The connection status displays to the right of the equipment icon. The View More option allows you to perform the following tasks.
|
Cox Business MyAccount Menu
Tap on the global navigation buttons displayed at the bottom of the screen to access each of the features.
| Menu Options | Description |
|---|---|
| Home | Displays a snapshot of your account number, services associated with the account, equipment associated with the account, the Chat icon, and support options. |
| Billing | Displays the account number, the total amount due, due date, and offers the following options.
|
| Administration | Provides a link to Profile Administration to Add Account. |
| More | Links are provided for the following topics.
|
Requirements
Log in using your registered MyAccount user ID and password.
Note: If you do not have a MyAccount profile, you may register in the Cox Business MyAccount app or on the MyAccount Setup page.
Supported Operating Systems
Cox Business MyAccount app is available on the following operating systems. Click the store icon for your device below to download the app.
- iOS 11.0 and above
- Android OS versions 6.0 and above
Notes:
- Functionality specific to mobile phone devices, like Call Back and Send Text Message, is disabled on tablets.
- After downloading the app, make sure you regularly run updates to ensure the best experience.
