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Cox Business MyAccount App Features

Details

Cox Business MyAccount App is your gateway for Cox Business Internet, Cox Business Voicemanager, and Business TV on your iPhone, iPod Touch, iPad, or Android device. Cox Business MyAccount App is a free app that allows you to manage your business' billing settings, troubleshoot your equipment, and contact our support staff from your mobile device.

Cox Business MyAccount App Home Screen

When you log in to Cox Business MyAccount app, the MyAccount home screen displays sections that provide you with the most important information about your account and service. Shown below are examples of the different sections available on the Cox Business MyAccount app home screen.
 

Home Screen Sections Description
My Billing

View your account number, total amount due, and due date. Tap links to make a payment and manage auto payments.

Image of My Billing section

My Services

View the service category icons for services on your account. The screen displays up to three icons, tap the View More icon to view all of your services.

Image of My Services section

My Support

Create tickets, view ticket history, sign up for paperless billing, and contact Cox Business.

Image of My Support section

My Equipment

View a picture of each piece of equipment on your account. Under the equipment names, the connection status displays.

Image of My Equipment section

Cox Business MyAccount Menu

Tap on the global navigation buttons displayed at the bottom of the screen to access to each of the modules.
 

Menu Options Description
Home

Displays a snapshot your account number, services associated with the account, equipment associated with the account, the Chat icon, and support options.

Billing

Displays the account number, total amount due, due date, and offers the following options.

  • Submit your payment
  • Set up Automatic Payments
  • Manage Paperless Billing
  • View Statements
Support Create tickets, view ticket history, sign up for paperless billing, view service trouble, access online Chat, contact Cox Business, and update your address.
More

Information provided on how to contact Cox Business, terms of service, and the privacy policy.


Requirements

Log in using your registered MyAccount User ID and password. If you do not currently have a MyAccount user ID and password, you can register on the My Account Setup page.

Supported Operating Systems

Image of MyAccount App icon

Cox Business MyAccount app is available on the following operating systems. Click the store icon for your device below to download the app.

  • iOS 11.0 and above

    Apple App store banner
     
  • Android OS versions 6.0 and above

    Google Play store banner

Note: Functionality specific to mobile phone devices, like Call Back and Send Text Message, is disabled on tablets.