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Cox Business Certified Modems and Gateways

Details

A compatible cable modem is required in order to use your Cox Business Internet service. You can rent a modem from Cox Business or you can purchase your own from a third party retailer.

Visit the Cox Business Internet page to learn more about our services, and visit Cox Certified Cable Modems to learn more about the modems and devices available to Cox customers.

All modems and gateways must meet the following criteria in order to be certified for use with Cox Business Internet.

  • Compatible with your Cox Business Internet package
  • DOCSIS 3.0 or 3.1 and IPv6 compliant
  • Reasonably clean and sanitary
  • In good working order

If you attempt to use a modem that isn't compatible with Cox Business Internet service as listed below or isn't in good working order, the modem cannot be installed. Cox reserves the right to charge for any additional work caused by this attempt.

Available Devices

The DOCSIS 3.1 and DOCSIS 3.0 devices listed below are certified for use with Cox Business Internet packages as noted in the following table.

Cox Business only offers modems for lease. Modems marked as Available to Purchase in Retail can be bought from any third party retailer.
 

Brand and Model Modem Description Available to Lease
from Cox Business
Available to
Purchase in Retail
Package Compatibility
Arris CM8200

arris cm8200 front
DOCSIS 3.1
cable modem with
32x8 channel bonding
green check red x Supports speeds for all Cox Business Internet packages
Arris SB6183

arris sb6183 front
DOCSIS 3.0
cable modem with
16x4 channel bonding
green check green check Supports speeds up to the Cox Business Internet 300 package
Arris SB8200

arris sb8200 front
DOCSIS 3.1
cable modem with
32x8 channel bonding
red x green check Supports speeds for all Cox Business Internet packages
Technicolor (formerly Cisco) DPC3848

technicolor dpc3848 front
DOCSIS 3.0
gateway with
24x8 channel bonding
green check red x Supports speeds up to the Cox Business Internet 300 package
Technicolor CGA4131Image of Technicolor CGA4131 Front

DOCSIS 3.1 

gateway with

32x8 channel bonding

green check   red x Supports speeds up to the Cox Business Gigabit package


For additional information, contact us.