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Cox Business Certified Gateways and Modems

Details



A compatible cable modem is required in order to use your Cox Business Internet service. You can rent a modem from Cox Business or you can purchase your own from a third-party retailer.

Visit the Cox Business Internet page to learn more about our services.

All modems and gateways must meet the following criteria in order to be certified for use with Cox Business Internet.

  • Compatible with your Cox Business Internet package
  • DOCSIS 3.1 and IPv6 compliant
  • Reasonably clean and sanitary
  • In good working order

If you attempt to use a modem that isn't compatible with Cox Business Internet service as listed below or isn't in good working order, the modem cannot be installed. Cox reserves the right to charge for any additional work caused by this attempt.

Certified DOCSIS 3.1 Devices

The DOCSIS 3.1 devices below are certified for use with Cox Business Internet packages as noted in the following table.

Cox Business offers modems for lease only. Modems marked as Available to Purchase in Retail can be bought from any third-party retailer.

Brand and ModelModem DescriptionAvailable to Lease
from Cox Business
Available to
Purchase in Retail
Package Compatibility
Arris CM8200

image of arris cm8200 front
DOCSIS 3.1
cable modem with
32x8 channel bonding
image of green checkimage of red xSupports speeds for all Cox Business Internet packages
Arris SB8200

image arris sb8200 front
DOCSIS 3.1
cable modem with
32x8 channel bonding
image of red ximage of green checkSupports speeds for all Cox Business Internet packages
Technicolor CGA4131

image of Technicolor CGA4131 Front
DOCSIS 3.1
gateway with
32x8 channel bonding
image of green checkimage of red xSupports speeds for all Cox Business Internet packages

DOCSIS 3.0 Devices

Although the DOCSIS 3.0 devices listed below may still be in use with some Cox Business Internet services, they can't be installed on any accounts. If you're using one of these devices, then contact us to discuss upgrade options.

Brand and ModelModem DescriptionPackage Compatibility
Arris SB6183

image of arris sb6183 front
DOCSIS 3.0
cable modem with
16x4 channel bonding
Supports speeds up to the Cox Business Internet 300 package

Note: This device only supports speeds up to 20 Mbps upload. If you subscribe to a service that supports an upload speed higher than 20 Mbps, upgrade to a DOCSIS 3.1 device to receive the higher upload speed.
Technicolor (formerly Cisco) DPC3848

image of technicolor dpc3848 front
DOCSIS 3.0
gateway with
24x8 channel bonding
Supports speeds up to the Cox Business Internet 300 package

Note: This device only supports speeds up to 20 Mbps upload. If you subscribe to a service that supports an upload speed higher than 20 Mbps, upgrade to a DOCSIS 3.1 device to receive the higher upload speed.

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Desktop computers, laptops, tablets, smartphones, plus other network-connected devices including printers and scanners

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Network Setup
Business Network configuration, maintenance & troubleshooting, plus Cloud and static IP support

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Support
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