Alarm users may be required by City Ordinance to register with local police / fire departments or apply for and obtain an Alarm User Permit prior to system activation, installation, operation, or use of equipment. Annual permit renewal may also be required. Refer to the table below to find your city and access your required documentation for your Cox Business Security Solutions service in Connecticut.
If your city / town or county is not listed below or you have any other questions pertaining to your obligations as an alarm user, please contact your local municipality or police department. As the information below is believed to be accurate only at the time of its creation, you may obtain current city / town and county code and ordinance information using your state’s law library, judicial websites, or by contacting the corresponding municipality.
| Municipality | False Alarm Ordinance | Resident State Trooper | Ordinance | Link to Ordinance | Permit | Town Clerk |
|---|---|---|---|---|---|---|
| Cheshire | Yes | No | § 10-21 | Cheshire Alarm Ordinance | Permit Link | 203 271-6601 |
| East Granby | Yes | Yes | Ch. XII, Art. 5 | Not Applicable | 860 653-6528 | |
| East Windsor | Yes | No | Ordinance Regulating Alarm Systems | East Windsor Alarm Ordinance | Permit Link | 860 292-8255 |
| Enfield | Yes | No | § 34-33 | Enfield Alarm Ordinance | Permit Link | 860 253-6440 |
| Glastonbury | Yes | No | § 13-37 | Glastonbury Alarm Ordinance | Permit Link | 860 652-7616 |
| Granby | No | No | Not Applicable | 860 844-5308 | ||
| Hartland | Unknown | No | Not Applicable | 860 653-0285 | ||
| Manchester | Yes | No | § 103-6 | Manchester Alarm Ordinance | Permit Link | 860 647-3037 |
| Meriden | Yes | No | § 60-5 | Meriden Alarm Ordinance | Permit Link, search Alarm Registration | 203 630-4030 |
| Newington | Yes | No | § 136-13 | Newington Alarm Ordinance | Yes | 860 665-8545 |
| Rocky Hill | Yes | No | § 73-14 | Rocky Hill Alarm Ordinance | Permit Link | 860 258-2705 |
| Somers | No | Yes | 860 763-8206 | |||
| South Windsor | Yes | No | § 38-35 | South Windsor Alarm Ordinance | Yes, Alarm Permit available from the Police Department. | 860 276-6211 |
| Southington | Yes | No | Chapter 191: Alarm Systems | Southington Alarm Ordinance | Alarm Permit (pick up from Police Dept.) | 860 644-2511 |
| Stafford | No | Yes | 860 684-1765 | |||
| Suffield | No | No | 860 668-3880 | |||
| Union | No | No | 860 684-3770 | |||
| Wethersfield | Yes | No | § 50-6 | Wethersfield Alarm Ordinance | Permit Link | 860 721-2880 |
| Windsor Locks | No | No | 860 627-1441 |
The following information may be needed for your Alarm Permit application.
Alarm Company
Cox Advanced Services Connecticut, LLC d/b/a Cox Business Security Solutions
170 Utopia Road
Manchester, CT 06040
1-877-404-2568
Monitoring Company
C.O.P.S.
1041 Glassboro Rd., F-2
Williamstown, NJ 08094-3547
1-856-629-1111
