Configuring Video Motion Detection Settings in Your Subscriber Portal

Video Motion Detection (VMD) is a method of identifying motion without the use of a separate PIR motion detector device. Cameras with VMD use software to determine if there is motion in the images they are capturing based on defined areas, sensitivity levels, and target size.
 

Configuring your VMD minimizes unwanted motion-triggered events which allows for efficient use of storage and upload capacities.
 

Changes made to the camera settings may also affect other VMD rules.
 

Follow the steps below to configure your VMD settings in the subscriber portal.

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.

From the Services section, click the Security Systems icon.
 

Do you have more than one account?

• If no, then continue to the next step.
• If yes, then from the Select an account drop-down menu, select the account to modify.
  
  

From the Security page, click the Launch portal button.
 

On the left-hand menu of the subscriber portal home page, click Video.
 

From the Video page menu, click Settings.
 

From the Video page, complete the following.

1. Click the Video Device drop-down menu, and then click to select the desired camera.
   
   
   
   
2. Click the Settings drop-down menu, and then click to select Video Motion Detection.
   
   

from the Video Motion Detection (VMD) Settings page, under Choose a VMD window, select 1, 2, or 3 VMD windows to set for motion detection.
 

From the Live View camera image, use your mouse to click and draw a defined area for each VMD window selected.
 

From the Video Motion Detection (VMD) Settings page, under the Sensitivity drop-down menu, select the desired sensitivity setting for each VMD window.
 

Note: The sensitivity level may be adjusted for each VMD window. The detection sensitivity levels range from 1 (Least Sensitive) to 10 (Most Sensitive). All motion-triggered events are recorded and uploaded to the Cloud.

From the Video Motion Detection (VMD) Settings page, under the Target Size drop-down menu, select the desired target size percentage for each VMD window.
 

Note: The Target Size is the percentage amount of the VMD window that must detect motion before recording a motion-triggered event.

From the Video Motion Detection (VMD) Settings page, click SAVE.