• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

Configuring SMTP Authentication in Windows Mail

Solution

Simple Mail Transfer Protocol (SMTP) is the internet standard language used to send email. SMTP authentication requires that a user provide a valid username and password to authenticate before the user is allowed to send email.

SMTP authentication helps improve security and reduce spam originating from the Cox network. Authentication also helps ensure that email sent from the Cox network is from legitimate customers. This is critical in maintaining the integrity of the Cox network and our reputation with other large internet and email service providers.

1

Open Windows Mail.

2

From the Tools menu, select Account Settings.

image of Select Account Settings

3

Access the Outgoing Server settings.

  1. In the left-side menu, click Outgoing Server (SMTP).
  2. In the Outgoing Server (STMP) Settings portal, select the email account.
  3. Click Edit.

image of Click Edit

4

Complete the SMTP settings.

  1. Enter the correct outgoing server name and port information:
    • Server Name is smtp.coxmail.com.
    • Port is 465.
    • Select User name and password.
    • User Name is the your email address.
    • Select Use secure authentication.
    • Connection securityis SSL/TLS.
  2. Click OK.

image of click OK

5

Click OK to save the changes and close the Account Settings window..

Search Cox Business Support

Didn't Find What You Were Looking For?  Search Here.