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Cisco MPP 8851 IP Phone Handset


The Cisco IP Phone 8851 delivers easy-to-use, secure voice communications.


Screen: Color

Lines: 10

USB Ports: 1

Bluetooth: Yes

Key Expansion Module: 1

Front View

Image of the Cisco IP Phone 8851

1Incoming call or voicemail indicator
  • Flashing red light Indicates an incoming call.
    • Steady red light indicates a new voice message.
2Camera Use the camera for video calls.
3Line and feature buttonsAccess to functions and services.
4SoftkeysAccess your phone lines, features, and call sessions.
5Back, Navigation, and Release
  • Back - Return to the previous screen or menu.
  • Navigation ring and Select button - Scroll through menus, highlight items and select the highlighted item.
  • Release - End a connected call or session.
6Hold, Transfer, and Conference
  • Hold - Place an active call on hold and resume the held call.
  • Conference - Create a conference call.
  • Transfer Transfer a call.
7Headset, Speakerphone, and Mute
  • Headset - Toggle the headset on or off. When the headset is on, the button is lit.
  • Speakerphone - Toggle the speakerphone on or off. When the speakerphone is on, the button is lit.
  • Mute - Toggle the microphone on or off. When the microphone is muted, the button is lit.
8Voicemail, Applications, and Directory
  • Voicemail - Autodial your voice messaging system.
  • Applications - Access call history, user preferences, phone settings, and phone model information.
  • Directory - Access personal and corporate directories.
9VolumeAdjust the handset, headset, speakerphone volume, and ringer volume when the phone is off the hook.


Cisco 8851 MPP Quick Start Guide (PDF)
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