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Cisco DPC3848

Details

     

Modem Information

DOCSIS 3.0

24x8 channels

Speeds of up to 300 Mbps

 
   

Front View


Click to enlarge.

The Cisco DPC3848 is a DOCSIS 3.0 gateway modem. After the cable modem is successfully registered on the network, the POWER and DS indicators illuminate continuously to indicate that the wireless gateway is online and fully operational. For more details, refer to the Modem Lights section.

     

Back View

Back View of DPQ3925 gateway
Click to enlarge.

 

The Cisco DPC3848 has the following ports available on the back of the device.

  • USB Connector - Connects the gateway to a USB printer or other USB device
  • ETHERNET - Connects to the Ethernet port on your computer
  • WiFi ON/OFF - The WiFi ON/OFF button is disabled on this device
  • RESET - Used to reset the gateway if necessary
  • CABLE - Connects to the cable wall outlet
  • POWER - Connects the gateway to the power adapter
  • MAC Address Label - Displays the device MAC address
     

MAC Address

MAC Address of DPQ3925 gatewayClick to enlarge.

 

MAC addresses are written as 12 digits containing both letters and numbers. A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

  • The S/N is the serial number of the DPC3848 gateway.
  • The CM MAC is the MAC address of the DPC3848 gateway.

Troubleshooting

Modem Lights


The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Lights Status Problem
1 - Power Off No power. Verify all cable connections and try resetting the gateway. If the cable is OK and the gateway modem reset does not work, contact Customer Support.
On N/A

2 - DS 

On N/A
Blinking N/A

3 - US

On N/A
Blinking N/A
4 -ONLINE On N/A
Off N/A
Blinking N/A
5 -ETHERNET 1-4 On A device is connected to the Ethernet port but, no data is being sent to or from the gateway.
Off There is not a device connected to the Ethernet port.
Blinking A device is connected to the Ethernet port and data is being transferred between the connected device and the gateway.
6 - 2.4G Off The wireless access point has been disabled.
Blinking The wireless access point is enabled and operational.
Fast Blinking Data is being transferred between a connected device and the gateway.
7 - 5G Off The wireless access point has been disabled.
Blinking The wireless access point is enabled and operational.
Fast Blinking Data is being transferred between a connected device and the gateway.
8 - WPS Off N/A
Blinking N/A
9 - MoCA

Note: This light displays only on the DPC3848VM

On N/A
Off N/A
Blinking N/A

 

Manufacturer Resources

For more detailed technical information on the DPC3848, use the resources below from Cisco.

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