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Changing the Cox WiFi Hotspot Opt In / Opt Out Status


Cox is a member of a nationwide group of cable providers that offer over 400,000 WiFi Hotspots. Cox WiFi Hotspots offer you free advertising and has the potential to draw new business. As a Cox Business Internet Gateway customer, you may choose to opt in or opt out of broadcasting on the WiFi Hotspot map.

Follow the steps below to change your opt in or opt out status.


From your web browser, navigate to myaccount.coxbusiness.com to access MyAccount.


Complete the following steps.

  1. From the My Services section, click the Internet tab.

    Image of the My Service section with the Internet tab highlighted

  2. From the Internet Tools section, click Internet Gateway.

    Image of the My Services section with the Internet Gateway icon highlighted

Complete the following steps.

  1. From the Internet Gateway page, click the Cox WiFi Opt In/Opt Out button.

    Image of the Internet Gateway page with the opt in or opt out button highlighted

  2. Click Next.

Complete the following steps.

  1. Are you opting in or opting out?
    • If opting in, then under the Opt-In column, select the radio button next to the MAC Address of the desired Gateway device.
    • If opting out, then under the Opt-Out column, select the radion button next to the Mac Address of the desired Gateway device.

      Image of the Cox WiFi Broadcast Opt In Opt Out selection page.

  2. Click Save Changes.

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