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Changing the Cox WiFi Hotspot Opt In / Opt Out Status


Cox is a member of a nationwide group of cable providers that offer over four million WiFi Hotspots. Cox WiFi Hotspots offer you free advertising and have the potential to draw new business. As a Cox Business Internet customer, you may choose to opt in or opt-out of broadcasting on the WiFi Hotspot map.

Follow the steps below to change your opt-in or opt-out status.


Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.


From the Services section, click the Internet icon.

image of Online Internet Dashboard Icon


Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down

From the Business Internet page, click the Internet Gateway icon.

Image of the Internet Gateway icon


From the Internet Gateway page, click Cox WiFi Broadcast Opt In/Opt Out and then click Next.

Image of the Internet Gateway page with the opt in or opt out button highlighted


Complete the following steps.

  1. Are you opting in or opting out?
    • If opting in, then under the Opt-In column, select the radio button next to the MAC Address of the desired Gateway device.
    • If opting out, then under the Opt-Out column, select the radio button next to the Mac Address of the desired Gateway device.

      Image of the Cox WiFi Broadcast Opt In Opt Out selection page.

  2. Click Save.
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Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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