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Changing Email Server Settings for Mail on macOS

Solution

Use the following steps to update Mail on macOS to secure port settings for sending and receiving your Cox Business Email.


For more help using Mail, visit Apple Support.

1

To open Mail, open the Applications folder, then click Mail.


Note: You can also click the Mail icon from the Dock at the bottom of your screen.

2

Click Mail, then click Preferences.

image of Preferences

3

Click on the Accounts tab, then select your Cox Business Email account.

4

Click Server Settings and ensure that the Automatically manage connection settings checkbox is unchecked.

5

In the Incoming Mail Server section, complete the following.

  1. In the User Name field, enter your User name.
  2. In the Password field, enter your Password.
  3. In the Port field, enter 993 and ensure Use TLS/SSL is checked.

Note: If you use a POP account, the steps are the same except that in the Incoming Mail Server (POP) section, the Host Name is pop.coxmail.com and the Port is 995. All Outgoing Mail Server (SMTP) settings are the same for POP as they are for IMAP.

6

In the Outgoing Mail Server section, complete the following.

  1. In the Port field, enter 465 and ensure Use TLS/SSL is checked.
  2. Click Save.

Note: All Outgoing Mail Server (SMTP) settings are the same for POP as they are for IMAP.

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