Canceling Recurring Payments Online Through EasyPay

Follow these steps to cancel automatic recurring payments using EasyPay.

From MyAccount.coxbusiness.com, sign in using your User ID and Password.
 
Note: If you have not yet registered for a User ID, you may do so by selecting New to Cox Business MyAccount? Register now.

In the My Bills section, click Manage Auto Payments.
 

Do you have more than one account?

• If yes, click the account you want to cancel from EasyPay, and click Next.
• If no, continue to the next step.

Click the statement you want to unenroll in EasyPay and click Stop Auto Payments.

The Stop Auto Payments For Selected Statements page shows the details of your account and the enrolled payment method.

Note: This page also shows you your current balance and the next due date. You will need to make a one-time payment for the amount shown by this date.

1. Review the details.
2. Click Confirm.

 

A confirmation page displays indicating that Auto Payments have been turned off.