Canceling Recurring Payments Online Through EasyPay

Follow these steps to cancel automatic recurring payments using EasyPay.

From MyAccount.coxbusiness.com, sign in using your User ID and Password.
 

Note: If you have not yet registered for a User ID, you may do so by selecting Register.

From the MyAccount Overview window, complete the following steps.

1. In the My Bills section, click the I Want To... menu.
   
   
    
2. From the drop-down menu, select Manage Auto Payments.
   
   
   
   Result: The Manage Auto Payments window displays.

Do you have more than one account?

• If yes, click the account you want to cancel from EasyPay, and click Next.
• If no, continue to the next step.

Click the statement you want to unenroll in EasyPay and then click Stop Auto Payments.
 

Follow these steps to complete the cancellation.

1. Review the details.
2. Click Confirm.

Result: A confirmation page displays indicating that Auto Payments have been turned off.