• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Call Forwarding Remote Access

For security reasons, this feature is not available for IP Centrex and VoiceManager customers. To edit Call Forwarding for IP Centrex and VoiceManager, see Changing Call Forwarding Features in MyAccount.

When you subscribe to Call Forwarding on your business phone, you may use a touch-tone telephone at another location to remotely change Call Forwarding on your telephone.


  • Call Forwarding (* 72) is the only service available through Call Forwarding Remote Access.
  • You cannot access Call Forward Busy (* 90) and Call Forward No Answer (* 92) via Call Forwarding Remote Access.
  • This feature should not be confused with Remote Call Forward, a business telephone feature that allows a customer who does not have a physical location or phone to have a phone number and have incoming calls to that number automatically forwarded to another number.
What change are you making?
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.