The Cox Business Internet Gateway broadcasts 2.4 GHz and 5 GHz WiFi networks. By using a single WiFi network name and password for both networks, the gateway automatically optimizes which network devices connect to, removing the guesswork for the end user about which band will provide the best connection and performance. This WiFi optimization feature is known as band steering.
Learn more about the benefits of using band steering in the following table.
| Topic | Benefit |
|---|---|
| WiFi network congestion | Band steering detects devices capable of 5 GHz operation and steers them to that frequency, which leaves the often crowded 2.4 GHz band available for older devices, such as IoT or security cameras, that may only be capable of 2.4 GHz connections. This helps improve the end-user experience by reducing channel utilization, especially in high-density environments. |
| Speed tests and troubleshooting |
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| Devices with 2.4 GHz and 5 GHz connectivity | With the identical WiFi network name for each band and band steering enabled, the change between the 2.4 GHz and 5 GHz networks is seamless. Devices will roam between the bands based on best performance based on signal strength. This helps ensure the end-users achieve their maximum performance without being bottlenecked by older 802.11b/g devices connecting to the gateway. |
| Gateway admin portal available for managing band steering | Use the gateway's admin portal to manage the following settings:
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