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Back Up or Transfer Your Email to Outlook


Use the following steps to back up or transfer your Cox Business Email to Outlook.

Note: This information is for general support only. For more help with Outlook, go to Outlook Support.


In a web browser, go to www.outlook.com, then sign in to your Outlook account.


From the Outlook inbox, click on the settings gear image of the outlook settings gear icon icon, then click View All Outlook Settings.


Complete the following steps from the Settings window.

  1. Click Sync email.
  2. On the Sync email tab, under the Connected accounts column, click Other email accounts.

image of the outlook sync email tab, clicking on the other email accounts button

From the Connect your account window, complete the following fields and click OK.

  • Display name - This is an optional field.
  • Email address - This is the email address for your Cox Business Email account.
  • Password - This is the password for your Cox Business Email account.

    Note: If you don’t know your current Cox Business Email password, then contact us.
  • You can choose where the imported email will be stored - Click a radio button based on your preference.
  • Manually configure account settings - This must be checked.

image of the outlook connect your account window

Configure your connection type with the following information, then click OK.

  • Choose your connection type - POP/SMTP connection settings
  • Incoming (POP) server - pop.coxmail.com
  • Incoming server port - 995
  • Leave a copy of messages on the server - This may be checked or un-checked.
  • Authentication - Basic
  • Encryption - SSL
  • Send email using the Outlook.com server - This must be checked.
image of the configuring the advanced settings in outlook

Result: Your Cox Business Email content displays in a new folder available on the left navigation pane of the Outlook inbox.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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