• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Auto Forwarding Emails in Cox Business Email



Go to Myaccount.coxbusiness.com, enter your User ID and Password, and then click Sign In.

Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.


From the MyAccount home page, click Business Email.

image of the business email icon


From the top right-hand menu, click the Settings icon.

Image of Settings icon


From the left-hand menu, select Mail.

Image of CB Webmail Mail icon


Click the Auto forward... button.

Image of Mail Settings highlighting Auto forward

Result: The Auto forward window displays.


From the Auto forward window complete the following steps.

  1. Click the Auto forward toggle switch to on.
  2. In the Forward all incoming emails to this address field, enter the email address to where you want to forward the email messages.
  3. Click the Keep a copy of the message box to retain the email message.
  4. Click the Process subsequent rules box if additional filter rules are to be applied after the auto-forwarding.

    Note: By selecting Process subsequent rules, you are telling the system to process email filters, in addition to the auto-forward just established. To manage your email filter settings see, Creating Filter Rules in Cox Business Email.

  5. Click Apply changes.

Image of Auto forward window

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.