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Auto Forwarding Emails in Cox Business Email



Go to webmail.coxbusiness.com, enter your User ID and Password, and then click Log In.

Note: If you have not created a MyAccount profile with a User ID and Password, then refer to Setting Up Your MyAccount Profile.

image of webmail log in


From the top right-hand menu, click the Settings icon.

Image of Settings icon


From the left-hand menu, select Mail.

Image of CB Webmail Mail icon


Click the Auto forward... button.

Image of Mail Settings highlighting Auto forward

Result: The Auto forward window displays.


From the Auto forward window complete the following steps.

  1. Click the Auto forward toggle switch to on.
  2. In the Forward all incoming emails to this address field, enter the email address to where you want to forward the email messages.
  3. Click the Keep a copy of the message box to retain the email message.
  4. Click the Process subsequent rules box if additional filter rules are to be applied after the auto-forwarding.

    Note: By selecting Process subsequent rules, you are telling the system to process email filters, in addition to the auto-forward just established. To manage your email filter settings see, Creating Filter Rules in Cox Business Email.

  5. Click Apply changes.

Image of Auto forward window

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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