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Arm and Disarm Your Detection System Using the Subscriber Portal

Solution

You may arm and disarm your detection system from the subscriber portal. Any arming status change made in the subscriber portal automatically updates on the security touchscreen and mobile app.

Which action are you taking?

Arming Your Detection System 

Follow the steps below to arm your detection system.

1

Sign in to the Cox Business MyAccount page.

2

From the home page, on the Security tile, click the Shield icon.

Image of the security tile shield icon

3

On the Panel display, select one of the following arming modes.

  • STAY: Arms door sensors, window sensors, and glass break detectors.
  • AWAY: Arms door sensors, window sensors, motion detectors, and glass break detectors.

    Note: The Panel displays the current arming status mode.

    Image of alarm mode screen

Disarming Your Detection System 

Follow the steps below to disarm your detection system.

1

On the home page, click the Shield icon.

Image of the armed shield icon

2

On the Panel display, click Disarm to disarm your system.

Image of the subscriber portal panel armed confirmation

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