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Arm and Disarm Your Detection System Using the Mobile App

Solution

With your Security Solutions mobile app, it is easy to arm and disarm your security system. Using the links below, select which action you are completing.

Arming Your Detection System

Follow the steps below to arm your security system from your mobile device.

1

Sign in to the Cox Business Security Solutions mobile app.

2

From the Home screen, tap the green Disarmed tile.

Image of Disarmed Tile

3

From the System pop-up screen, complete these steps.

  1. Tap to select Silent Arming or No Entry Delay if desired.
  2. Tap to select one of the following arming modes.
    • Arm (Stay): Arms door sensors, window sensors, and glass break detectors
    • Arm (Away): Arms door sensors, window sensors, motion detectors, and glass break detectors

    Image of System Screen Arming Mode

Disarming Your Detection System

Follow the steps below to disarm your security system from your mobile device.

1

Sign in to the Cox Business Security Solutions mobile app.

2

Complete the following steps to disarm the security system.

  1. From the Home screen, tap either the ARMED AWAY or the ARMED STAY tile.

    Image of Armed Away tile

    Image of Armed Stay tile


    Result
    : The shield icon displays.

  2. Tap the shield icon to complete disarming the security system.

    Image of the disarm shield icon in the mobile app
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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