• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Annual Inspection for Your Detection System


An annual inspection is recommended once a year for your Detection System. Though is not required in most areas, it helps maintain your system and keep it in good, working order.

Estimated Time

The inspection takes approximately one to two hours to complete.

Inspection Items

Everything is inspected to make sure it is working properly. Some examples of the work completed are listed below.

  • Touchscreen Control Panel - Verify proper placement and operation, current firmware version, and battery level are within acceptable range.
  • Sensors and Devices - Ensure all zones are tested and verified, check and verify the battery level for each device, and check that all devices are securely fastened and are in proper working condition.
  • Broadband and Cellular Connectivity - Verify Broadband and Cellular connectivity on Touchscreen and review router gateway placement and power source.
  • System Test - Test alarm system with Central Monitoring Station to ensure all devices are communicating properly.

Contact Customer Support to schedule your annual PMI at 844-601-5890.

Enhanced support for your business

24/7 expert assistance for your business technology issues

Computer systems icon

Computer Systems
PC & Mac, Viruses & malware, network security & configuration, Software & operating systems, backup & retrieval

Multiple devices icon

Desktop computers, laptops, tablets, smartphones, plus other network-connected devices including printers and scanners

Router signal icon

Network Setup
Business Network configuration, maintenance & troubleshooting, plus Cloud and static IP support

Contact us icon

Expert support agents are available round the clock via phone, chat or mobile app for complete peace of mind

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.