Adding an Email User in MyAccount

Complete the following steps to add an email user in MyAccount.

In a web browser, go to myaccount.coxbusiness.com.

1. Enter your Email Administrator User ID and Password.
2. Click Sign In.
   
   Note: If you do not remember your User ID or Password, or experience an issue signing in, then see Trouble Signing in on the Cox Website.

From the MyAccount home page, scroll down to the Internet section, then click Email Administration.

From the Email Administration page, locate the Email Accounts in Use notification.

Do you have available Email Accounts in Use?

• If yes, then proceed to step 7.
• If no, then continue to the next step.

Click the Add-ons icon.

1. From the Item Quantity column, click the + icon to increase the available email accounts.
   
   
   
   Note: There is a monthly service fee assessed with each new email account created. For additional information on service fees, contact us.
   
   
2. Click Continue.
   
   Result: The Add-ons Confirmation pop-up displays.

Click Confirm.

Note: If you do not want to add additional email accounts, then click Cancel.

Are you adding an email address to an existing MyAccount user?

Note: If your custom domain is not available or you are unable to locate your custom domain, then contact us. Unique domains can not be shared across multiple MyAccount profiles.