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Adding an Account to Your MyAccount Profile Online


Use the following steps to add an account online.

Note: You are unable to use this process if the account you are adding has Cox Business Voice service. Contact Cox Business and have our agent process this request.


From the Accounts tab, click Add Account.

image of Add Account icon

Complete the fields on the Account Info page and click Continue.

image of Account Info page

Complete the following on the Billing and Payments page.

  1. Enroll in paperless billing and autopay if you want that set up for this account.
  2. Are you adding another account?
    • If yes, then click Add Another Account.
    • If no, then click Done.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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