Follow these steps to set up or cancel paperless billing for your Cox Business account in the MyAccount app.
Prior to completing these steps, you must confirm that you have a Billing Contact entered on your MyAccount profile. If you do not have a Billing Contact, see Managing Cox Business Accounts Online.
Follow these steps to set up or cancel paperless billing for your Cox Business account in the MyAccount app.
Sign in to the Cox Business MyAccount app using your User ID and Password.
Note: If you have not created a profile in MyAccount, see Setting Up Your MyAccount Profile.
From the Home screen, tap My Bills to expand the menu.
Tap the Manage Paperless Billing icon to manage your paperless billing settings.
From the Paperless Billing screen, complete the following steps.
If you are... | Then... |
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Adding paperless billing |
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Removing paperless billing |
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From the Paperless Billing screen, if you have multiple emails associated with the account, first select the email where you want the paperless bills to be sent. Tap Save.
Cox Business MyAccount Updates
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