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Add or Remove an Email Alias Online


Use the steps below to add or remove an email alias online.


Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.


From the Services section, click the Internet icon.

image of Online Internet Dashboard Icon


Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down

From the Features section, click the Email Administration icon.

image of the email administration icon


From the Email Administration page, in the Manage column, click Edit by the user you want to update.

image of the email administration page, with the edit link highlighted


Scroll down to the bottom of the page, click the Email Settings tab, and then use the following table to help you manage aliases as needed.

image of clicking on the email settings tab

If... Then...
Adding an alias
  1. Click Add Alias.
  2. From the Add Alias pop-up window, in the Email Address field, enter the new alias.
  3. Click Save.
Removing an alias
  1. Next to the alias, you'd like to remove, under the Manage column, click Delete.
  2. From the Delete Alias confirmation pop-up window, click Yes.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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