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Add or Remove an Email Alias in MyAccount

Solution

Use the steps below to add or remove an email alias in MyAccount.

1

In a web browser, go to myaccount.coxbusiness.com.

  1. Enter your Email Administrator User ID and Password.
  2. Click Sign In.

    Note: If you do not remember your User ID or Password, or experience an issue signing in, then see Trouble Signing in on the Cox Website.
2

From the MyAccount home page, use the steps below to access the Email Administration page.

  1. Scroll down to the My Services section.
  2. In the Internet tab, click Email Administration.

    image of the email administration icon
3

From the Email Administration page, in the Manage column, click Edit by the user you want to update.

image of the email administration page, with the edit link highlighted

4

Scroll down to the bottom of the page, click the Email Settings tab, and then use the following table to help you manage aliases as needed.
 

image of clicking on the email settings tab
 

If... Then...
Adding an alias
  1. Click Add Alias.
  2. From the Add Alias pop-up window, in the Email Address field, enter the new alias.
  3. Click Save.
Removing an alias
  1. Next to the alias you'd like to remove, under the Manage column, click Delete.
  2. From the Delete Alias confirmation pop-up window, click Yes.

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