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Add, Edit, or Delete Keypad Codes in the Detection Subscriber Portal

Solution

Follow the steps below to add, edit, or delete your keypad codes in the subscriber portal for your detection service.

1

Sign in to your detection subscriber portal.

2

From the My Business page, click More.

Image of More menu

3

Click Keypad Codes.

Image of Keypad Codes

4

Select either of the following options.

  • To add a new code, click ADD KEYPAD CODE and continue to the next step.
  • To edit or delete an existing code, click the pencil or the trash can icon and proceed to step 7.

    Image of keypad codes screen
5

Enter your Master Code.

6

On the Add Keypad Code window, complete the following steps.

  1. Enter a Name for the new code.
  2. From the Level drop down menu, select either Arm/Disarm or Arm Only.
  3. Enter the four-digit code.
  4. Select the Active Days for days of the week for this code to be active.
  5. Click SAVE.

    Image of Add Keypad Code Window
7

On the Edit Contact page, make the edits to information and click SAVE. Or, to remove a contact, click DELETE.

Image displays Save and Edit Buttons