Accessing the Voice Portal as an Admin

1. Dial 9999#.
2. After the Voice Portal prompt is given, press the * key.
3. Enter 9999#.
4. When prompted, enter the Admin Voice Portal Admin password.

1. Enter one of the two following numbers:
   • The Admin's ten-digit VoiceManager Telephone Number followed by the # key.
   • The ten-digit Auto Attendant number followed by the # key.
2. When prompted for the passcode, press the * key.
3. When prompted for an extension number, enter 9999#.
4. When prompted for a passcode, enter the Admin (not User) Voice Portal passcode followed by the # key.

Business Hours Greeting
 

Note: The same sub-menu options as After Business Hours Greeting.

After Business Hours Greeting

• Record New Greeting
• Listen to Existing Greeting
• Revert to Default Greeting
  • Allows Caller to Dial by Extension
  • Allows Caller to Dial by Name Directory
  • Allows Caller to Dial the Company Operator

This feature cannot be used unless you have ordered a private number for Voice Portal in lieu of using the Market Region Voice Portal number.
 

Note: A private number allows you to create and use a company specific Voice Portal recording with tailored messages for employees.