Small Business Phone Service
Phone lines that grow with your business
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Call To Learn More About Our Flexible Plans
Learn how we can help support your business needs and challenges with a comprehensive plan. Speak to our experts with a dedicated appointment that works for you. We can provide business solutions and help answer any questions.
Small Business Phone Solutions
Benefit from reliable voice lines that work with existing equipment, enhance calling capabilities, and offer a cost effective and upgradable solution for smaller businesses
Enhance Existing Equipment
Add new capabilities and reduce cost by removing the need to replace existing or legacy equipment.
Ensure the functionality of critical lines for elevators, fire alarms, and other vital equipment with optional monitoring and extended battery backup.
Enhanced Customer Experience
Answer and manage calls efficiently with a variety of calling features including auto attendants, voicemail to email, hunt groups, call recording, and more.
Supports businesses in adhering to industry regulations, fire code compliance, and maintaining backup communication during power outages.
Integrates with Webex from Cox Business to enhance productivity with a seamless calling, messaging, and meeting experience.
Business Collaboration Solutions
Collaborate with integrated calling,
chat, and online meetings on your computer or mobile device
$4.99/line per month
$9.99/line per month
$19.99/line per month
Small Business Phone Solutions
Manage your communications in one place
Access a suite of self-service tools that make it easy to keep your business connected.
Forward calls to another number when you’re away from your desk.
Set up a professional answering system and access messages from anywhere.
Route incoming calls without the intervention of a human operator.
Powering 355,000 businesses
We're proud to help businesses everywhere reach their customers—and their goals.
“It's important for your phone and data to work”
Kim Vince - President of Louis Mechanical Contractors
How can we help?
What equipment is supported?
VoiceManager phone lines support a wide variety of analog-based phone equipment including analog desk phones, analog cordless phones, fax machines, elevator lines, and fire alarm lines.
Some phone systems also support using VoiceManager phone lines to provide connectivity for multiple users using shared lines. Contact your phone system provider to ensure compatibility.
What if I need a new phone system?
Cox Business also offers a business phone system solution that includes all the capabilities of VoiceManager, offers new desk phone, cordless, and conference room equipment, and includes unlimited long distance.
What calling features are included?
What long distance options are available?
VoiceManager Unlimited lines include unlimited local and domestic long distance.
VoiceManager Essential and Enhanced plans supporting adding any of the long distance plans that Cox Business offers including the Nickel Calling Plan, Minute Packs, and the Unlimited Long Distance Plan.
Learn more about Cox Business Long Distance.
Is international calling available?
Can I transfer, or port, my phone number?
You can keep the phone number you use for your small business if you’d like to.
Whether you’re interested in business phone lines or a business phone system powered by VoIP (Voice Over Internet Protocol), you’ll have a comprehensive small business phone solution with Cox.
You can bring your business phone number with you — this is called transferring a phone number, keeping a phone number, or porting a phone number.
In addition to that, you’ll have a wide variety of service features to manage calls from your customers, including caller ID, call forwarding, and voicemail with business phone lines and on-hold music, readable voicemail, and Webex from Cox Business on a VoIP business phone system . You can customize your small business phone solution to meet your needs.
How do I set up a small business phone solution?
A Cox Business phone plan allows you to set up a small business phone system quickly and efficiently, without having to invest in expensive equipment. Cox Business will manage installation and security updates.
As a part of choosing a business phone plan, you’ll pick your phone number(s). You may wish to use a local phone number, toll-free number, or both. It’s also possible to port a phone number (keep an existing business phone number).
Manage your employee’s extensions, access, and more via the MyAccount web portal. MyAccount is your go-to account management tool for managing a variety of features including auto attendant recordings, call forwarding, call routing, and much more.
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Whether you're a new or an existing customer, we're here to talk about your business needs and answer any questions you may have about our services.
*Pricing reflects popular term agreement option. Actual price may vary based on term, volume and other factors. Minimum term service agreement required. Early termination fee may apply.
**Requires equipment or phone system that supports analog voice lines.
Minimum-term service agreement required. Telephone Modem equipment may be required. Telephone Modem requires electrical power and runs on backup battery power if electricity is interrupted. Telephone service, including e911 service, not available during extended power outages, or if modem is moved or inoperable. For long distance service, Cox must be selected as both primary interexchange carrier and local interexchange carrier. Nationwide long distance minutes apply only to outbound, direct-dialed calls within the United States and to Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands and American Samoa. Early termination of service agreement may result in re-rate of long distance minutes. See service agreement for details. Other restrictions apply. Telephone services provided by affiliate of Cox Communications, Inc. View all Legal and Regulatory information (https://www.cox.com/business/phone/e911-regulatory.html).
†Visa prepaid card available with qualifying new services ordered and activated between 9/30/23 and 12/31/23 with min. 12 months contract. Must mention "reward promo" when placing order. Account must remain active, be in good standing, and retain all services for a min. of 30 days after install. Online redemption required by 1/31/24 and must follow instructions rec'd after service activation. Limit one card per customer. Allow 15 days after redemption for delivery. Cox reserves the right to withhold the issuance of any prepaid card in the event Cox reasonably determines there is fraud associated with the account. Card is issued by Pathward®️, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply. Other restrictions apply.