# Cox Business VoiceManager for Small Businesses ## Phone services that grow with your business Experience industry-leading reliability with Cox Business VoiceManager. Equip your small business with a solution that leverages existing equipment and scales alongside your team. [Check availability](https://www.cox.com/business/phone/business-phone.html#targeted_address_capture_pricing) ## Find the Right Phone Package for Your Business Enter your street address, apartment or unit number, and zip code to check availability and find the right phone package for your business. ## Discover VoiceManager ### Small Business Phone Lines Leverage dependable voice lines that work with existing equipment, enhance calling capabilities and offer a cost effective, scalable solution for smaller businesses. - **Call Forwarding** — Manage your incoming calls and connect to the right people. - **Auto Attendant** — Route incoming calls without the intervention of a human operator. - **Voicemail** — Never miss a message and keep communication flowing. - **Collaboration Ready** — Integrates with Webex from Cox Business for seamless calling, messaging and meetings. - **Enhance Existing Equipment** — Add new capabilities and reduce cost by using legacy equipment. - **Mission-Critical Reliability** — Ensure the operation of critical lines like elevators and fire alarms with optional monitoring. --- ## Webex Brings Essential Communication Together Discover integrated calling, messaging and video conferencing, starting at $4.99/mo. [Explore Webex](https://www.cox.com/business/collaboration/webex.html) --- ## Small Business Voice Resources - **Quick guide for VoiceManager admins using MyAccount for common tasks.** — [Quick Start Guide](https://www.cox.com/content/dam/cox/business/documents/resource-center/cb-185-221351-01-voicemanageradmin-quick-start-guide.pdf) - **Quick guide for VoiceManager MyAccount tasks and ticket submission.** — [Quick Reference Guide](https://www.cox.com/content/dam/cox/business/documents/resource-center/VoiceManager_User_QRG.pdf) - **Get help on call forwarding, call blocking, auto attendant, hunt groups and more.** — [Business Phone Features Support](https://www.cox.com/business/support/voice/articles/features-and-guides.html) - **Get help on Robocall Protect to filter, block and treat nuisance calls.** — [Business Robocall Protect Support](https://www.cox.com/business/support/robocall-protect.html) - **Get help on creating and resetting your pin, voicemail greetings and more.** — [Business Voicemail Support](https://www.cox.com/business/support/voice/articles/voicemail.html) - **How to Choose a Business Phone Provider.** — [Learn more](https://www.cox.com/business/phone/resources/how-to-choose-a-provider.html) - **Learn about what VoIP is and how it works.** — [Learn more](https://www.cox.com/business/phone/resources/what-is-voip-and-how-does-it-work.html) - **Practical Features and Benefits of VoIP.** — [Learn more](https://www.cox.com/business/phone/resources/benefits-of-voip.html) ## Small Business Phone FAQs ### What equipment is supported? VoiceManager phone lines support a wide variety of analog-based phone equipment including analog desk phones, analog cordless phones, fax machines, elevator lines, and fire alarm lines. Some phone systems also support using VoiceManager phone lines to provide connectivity for multiple users using shared lines. Contact your phone system provider to ensure compatibility. ### What if I need a new phone system? Cox Business also offers a [business phone system](https://www.cox.com/business/phone/hosted-voice.html) solution that includes all the capabilities of VoiceManager, offers new desk phone, cordless, and conference room equipment, and includes unlimited long distance. ### What calling features are included? Depending on the package VoiceManager phone lines include many features that can be used to enhance your existing phone system. [Learn more about all the features available](https://www.cox.com/business/phone/features.html). ### What long distance options are available? VoiceManager Unlimited lines include unlimited local and domestic long distance. VoiceManager Essential and Enhanced plans supporting adding any of the long distance plans that Cox Business offers including the Nickel Calling Plan, Minute Packs, and the Unlimited Long Distance Plan. Learn more about [Cox Business Long Distance](https://www.cox.com/business/phone/long-distance-and-voice-mail.html). ### Is international calling available? Yes, Cox Business supports calling to over 230 countries worldwide. Learn more about placing [international calls](https://www.cox.com/business/support/placing-international-calls.html). The International Advantage Plan offers discounted rates for frequent international calling. Learn more about the [International Advantage Plan](https://www.cox.com/business/phone/long-distance-and-voice-mail.html). ### Can I transfer, or port, my phone number? You can keep the phone number you use for your small business if you'd like to. Whether you're interested in business phone lines or a [business phone system](https://www.cox.com/business/phone/hosted-voice.html) powered by VoIP (Voice Over Internet Protocol), you'll have a comprehensive small business phone solution with Cox. You can bring your business phone number with you — this is called transferring a phone number, keeping a phone number, or porting a phone number. In addition to that, you'll have a wide variety of service features to manage calls from your customers, including caller ID, call forwarding, and voicemail with business phone lines and on-hold music, readable voicemail, and Webex from Cox Business on a VoIP [business phone system](https://www.cox.com/business/phone/hosted-voice.html). You can customize your small business phone solution to meet your needs. ### How do I set up a small business phone solution? A Cox Business phone plan allows you to set up a small business phone system quickly and efficiently, without having to invest in expensive equipment. Cox Business will manage installation and security updates. As a part of choosing a business phone plan, you'll pick your phone number(s). You may wish to use a local phone number, toll-free number, or both. It's also possible to port a phone number (keep an existing business phone number). Manage your employee's extensions, access, and more via the MyAccount web portal. MyAccount is your go-to account management tool for managing a variety of features including auto attendant recordings, call forwarding, call routing, and much more. ## Contact Cox Business ### Let's find the right solution for your business Get live, expert guidance with a quick chat or call. [Call 1-866-456-9944](tel:1-866-456-9944) --- *Pricing reflects popular term agreement option. Actual price may vary based on term, volume and other factors. Minimum term service agreement required. Early termination fee may apply. **Requires equipment or phone system that supports analog voice lines. Minimum-term service agreement required. Telephone Modem equipment may be required. Telephone Modem requires electrical power and runs on backup battery power if electricity is interrupted. Telephone service, including e911 service, not available during extended power outages, or if modem is moved or inoperable. For long distance service, Cox must be selected as both primary interexchange carrier and local interexchange carrier. Nationwide long distance minutes apply only to outbound, direct-dialed calls within the United States and to Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands and American Samoa. Early termination of service agreement may result in re-rate of long distance minutes. See service agreement for details. Other restrictions apply. Telephone services provided by affiliate of Cox Communications, Inc. View all Legal and Regulatory information ([https://www.cox.com/business/phone/e911-regulatory.html](https://www.cox.com/business/phone/e911-regulatory.html)). †Cox Business Prepaid Mastercard® — Available to new commercial data subscribers (excluding government agencies, schools and national accounts) in Cox service areas. Minimum 12-month contract required. Online redemption required within six months of receipt of prepaid card redemption email and must follow instructions received after service activation. Account must remain active, be in good standing, and retain all services for a minimum of 90 consecutive days after install. Limit one card per customer. Allow 20 days after completion of all redemption requirements for delivery. Cox reserves the right to withhold the issuance of any prepaid card in the event Cox reasonably determines there is fraud associated with the account. Card/Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual card can be used where Debit Mastercard is accepted online, for phone/mail orders or in stores that accept mobile wallet. Card/Virtual card valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.*