Business Phone Services
Business Phone Services
Crystal clear voice service for every business
Explore solutions that keep you connected to your team and customers.
Reliable Communication
Never miss a call with reliable service, wherever you are.
Scale as you grow
Upgrade plans or add features when you need to in just a few steps.
Simple setup
Whether it’s a professional install or a self-install, getting started is a breeze.
Support done your way
Whether you prefer to chat, call, or use self-service tools, we're here to help.
Business Phone Plans
Business Phone Plans
What voice service are you looking for?
Business Phone Lines
Best for existing analog equipment
40+ calling features available to manage and route calls
Supports phone, fax, elevator and alarm equipment
Unlimited local and domestic long distance available
Business Phone Systems
Best for easy setup and scalability
Customized design, install, and training available
Desk, conference room, cordless, and mobile options
Unlimited local and domestic long distance included
Cloud Voice for Microsoft Teams
Best for Microsoft Teams Phone System
User, auto attendant, and queue phone numbers
Make and answer calls using Microsoft Teams
Unlimited local and domestic long distance included
Voice Trunking
Best for on-premise phone systems
Mobility options to keep employees connected
Bursting and multi-site shared trunking options
Trunking continuity features to re-route calls
Toll Free
Best for customer accessibility and call routing
Provide customers with a single number to reach you
Efficiently route calls to the right location or team
Online portal for routing updates and reporting
Long Distance
Best for businesses with high call volumes
Domestic long distance and international calling plans
No volume commitments & 6-second billing
Customizable packages available to meet your needs
COLLABORATION TOOLS
COLLABORATION TOOLS
Power up your voice plan with collaboration tools
Webex
Integrated calling, messaging, group meetings, and video conferencing from virtually anywhere on any device.
Microsoft Teams
Seamless collaboration for Microsoft Teams users, integrated with the Cox Business voice network.
Manage your communications in one place
Manage your communications in one place
Access a suite of self-service tools that make it easy to keep your business connected.
Call Forwarding
Forward calls to another number when you’re away from your desk.
Voicemail
Set up a professional answering system and access messages from anywhere.
Auto Attendant
Route incoming calls without the intervention of a human operator.
customer stories
customer stories
Powering 355,000 businesses
We're proud to help businesses everywhere reach their customers—and their goals.
Instantly adapt to changes in the workforce to enable remote collaboration.
Benefit Plan Administrators gained tremendous scalability and flexibility to manage their growth by moving their phone systems to the cloud.
Quality connections that transformed Oklahoma Humane Society.
Watch how a nonprofit organization uses Cox voice services to streamline their operations.
There's a Voice plan for your industry
Get in touch with one of our experts.
Business Phone FAQs
Business Phone FAQs
What is a business phone system?
What is a business phone system?
IP Centrex is a hosted, cloud-based voice system managed by Cox Business, IP Centrex allows businesses to access a full suite of telephone features through the cloud. This solution eliminates the need for businesses to purchase, maintain, and upgrade their own phone systems, as all hardware, maintenance, and upgrades are managed by the service provider. IP Centrex provides businesses with a cost-effective and flexible solution that allows them to focus on their core business, while enjoying the benefits of a professional and reliable phone system.
What's the difference between VoiceManager, IP Centrex, and Cloud Voice for Microsoft Teams?
What's the difference between VoiceManager, IP Centrex, and Cloud Voice for Microsoft Teams?
Cox Business voice offerings are designed for different business needs.
VoiceManager is a traditional phone service that provides standard call management features such as call forwarding, call waiting, and voicemail.
IP Centrex is a cloud-based phone system that provides advanced call management features and unlimited local and domestic long distance.
Cloud Voice for Microsoft Teams adds Cox Business phone numbers and unlimited domestic long distance to Microsoft Teams; enabling rich calling features, simplified communications, and streamlined IT management.
Each offers different benefits and features, so it is important to evaluate the communication needs for your business and choose the plan that best suits your requirements.
What are call-management features?
What are call-management features?
Cox Business offers a suite of additional phone features to enhance the overall calling experience for businesses.
Some of the features include: voicemail, call forwarding, call waiting, caller ID, conference calling, and virtual calling features like virtual phone numbers and call queues. These features give businesses more flexibility, convenience and control over their phone communication systems.
The buyer’s guide for enterprise customers
From VoIP to on-premise solutions, explore the right technology for your business.
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From bundled phone options to add-on features, making a decision is easy with these quick tips.
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Level up your services by taking advantage of VoIP systems for small businesses.
