welcome to cox business

Let's get you started

We're committed to providing you with a seamless experience. Follow the resources below to get your new Cox Business services up and running.

Start here. Set up your MyAccount profile.

Sign in to MyAccount

Installing your services

Are we installing for you, or are you doing it yourself? Check your order email to verify.

Professional installation

Follow these steps before a technician installs your new service.

Prepare for install

Self installation

We’ll walk you through everything you need to install your service.

Self-install guides

Manage your account from anywhere

Set up MyAccount

Manage notification preferences, set up features and add authorized users.

MyAccount setup

Locate your pin

Use your PIN for account access or make changes to your account.

Find your pin

Add authorized users

Give employees access to manage your account online.

Add users

Check service status

Reboot your equipment and view outage updates.

Check service

Understand your bill

Understand billing details and payment options.

Review billing

Secure your wifi

Set up your Wifi name and password.

Secure wifi

Cox Business Complete Care

Now that you’ve installed, Cox Business Complete Care can help you troubleshoot your WiFi or router, update,
install, and/or uninstall software, speed up a slow computer, remove a virus, and so much more.

Get help now

Common onboarding videos

CB MyAccount App

MyAccount App

Find your pin

Find pin

Adding authorized users

Add users

Get personalized help with onboarding.

Book your free welcome call

Visit our support center

View all of our Cox Business support articles to help you manage your account and services.

More support