WELCOME TO COX BUSINESS
Customer Onboarding Resources
Customer Onboarding Resources
From our business to yours, we'd like to welcome you to Cox Business. Now that you're up and running, we'd like to help you get the most out of your service.
Getting Started with Cox Business
Getting Started with Cox Business
Below you'll find information that walks you through MyAccount, your bill and setting up your complimentary features.
MyAccount Setup
MyAccount Setup
With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, you can easily setup users and service features, view and pay your bill, perform a health check on your services and reset your equipment.
Understand Your Bill
Understand Your Bill
Cox Business wants to make it easy to understand the components of your bill. Let's look at the different parts of a typical Cox Business bill together that include a summary of charges, breakdown of taxes and fees, and a list of one-time charges, credits and setup fees.
Prepare for Professional Installation
Prepare for Professional Installation
Learn what to expect and how to prepare for your new service professional installation with our easy 6-step checklist. The list covers who you should have on-site and how to set up your space before your Cox Business Technician arrives.
Prepare for Self-Installation
Prepare for Self-Installation
Access self-install instructions if you chose to provide your own equipment or have Cox equipment shipped directly to your business. This is where you get everything to successfully install your equipment.
Self-Help Tools
Self-Help Tools
Cox Business is designed to fit the unique needs of your business. It’s easy to customize and configure different features, so you can be sure that you always get the most out of your Cox services.
Cox Business Account Services Self-Help Tools
Cox Business Account Services Self-Help Tools
Account Services Articles
Account Services Articles
Get help with finding, reading and paying your bill.
Top Self-Help Articles
Top Self-Help Articles
Cox Business MyAccount Self-Help Tools
Cox Business MyAccount Self-Help Tools
Business MyAccount Articles
Business MyAccount Articles
Get help with logging into the customer portal, two-step verification, managing users and permissions, performing a health check on your service network, and resetting your equipment.
Top Self-Help Articles
Top Self-Help Articles
Business Internet Self-Help Tools
Business Internet Self-Help Tools
Business Internet Articles
Business Internet Articles
View Cox Business Internet and networking self-help articles including connection problems, email, settings, WiFi, web hosting, modems, gateways and more.
Top Self-Help Articles
Top Self-Help Articles
Business Voice Self-Help Tools
Business Voice Self-Help Tools
Business Voice Articles
Business Voice Articles
View Cox Business phone self-help articles including calling, equipment, VoIP, business voicemail and more.
Business Voice Self-Help Tools
Business Voice Self-Help Tools
Business TV Articles
Business TV Articles
View Cox Business TV self-help articles including equipment, recording, picture & audio support, remote control troubleshooting, and more.
Top Self-Help Articles
Top Self-Help Articles
Contact Cox Business Support
Contact Cox Business Support
We’re Here To Help.
Live Chat
Live Chat
Tech and Billing Support:
24 hours a day, 7 days a week
SMS Text Support
SMS Text Support
Call Support
Call Support
Call us at:
Tech Support: 24 hours a day, 7 days a week
Billing Support: Mon – Fri, 8am - 5pm ET