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WELCOME TO COX BUSINESS

Customer Onboarding Resources

From our business to yours, we'd like to welcome you to Cox Business. Now that you're up and running, we'd like to help you get the most out of your service.

Getting Started with Cox Business

Below you'll find information that walks you through MyAccount, your bill and setting up your complimentary features.

My account icon

MyAccount Setup

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, you can easily setup users and service features, view and pay your bill, perform a health check on your services and reset your equipment.

 

Learn More About MyAccount

Billing tools

Understand Your Bill

Cox Business wants to make it easy to understand the components of your bill. Let's look at the different parts of a typical Cox Business bill together that include a summary of charges, breakdown of taxes and fees, and a list of one-time charges, credits and setup fees.

 

Learn More About Your Bill

Installation icon

Prepare for Installation

Learn what to expect and how to prepare for your new service installation with our easy 6-step checklist. The list covers who you should have on-site and how to set up your space before your Cox Business Technician arrives.

 

Learn How to Prepare for Your Installation

Self-Help Tools

Cox Business is designed to fit the unique needs of your business. It’s easy to customize and configure different features, so you can be sure that you always get the most out of your Cox services.

Contact Cox Business Support

We’re Here To Help.

Live chat

Live Chat

Tech and Billing Support:

24 hours a day, 7 days a week

Text support

SMS Text Support

Text Your Question to:

36009

Tech and Billing Support: 24 hours a day, 7 days a week

Call support

Call Support

Call us at:

1-866-272-5777

Tech Support: 24 hours a day, 7 days a week

Billing Support: Mon – Fri, 8am - 5pm ET