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Prepare For Your Fiber Installation

Thank you for selecting Cox Business as your trusted communications provider!  To ensure you have a successful installation without any delays, we’ve provided a helpful checklist and installation overview to ensure your site is ready for installation.


Should you have any questions regarding your installation, please contact your Cox Project Manager.

Cox Business Installation Process

There are several steps that takes place prior to your installation date. Please begin preparing for a smooth installation by becoming familiar with the following overview.


A Cox Business project manager will work with you to confirm your order, schedule a site survey, and identify a local point of contact.

Site Survey

It may be necessary for a member of our sales engineering or construction team to visit your site.

Solutions Design

Our Cox Business Engineering Team will design a solution that fits your business needs.

Building Access Management

A building access agreement may be required when the customer is not the owner of the building.


A permit may be required from the appropriate local agency for items including, but not limited to railroads, waterways and wetlands, right of way and utilities.


Construction may be required to make your location serviceable.
The following activities may occur:


  • Utility Location - Markings, paints and flags
  • Physical location and verification - Pothole and visual inspections
  • Temporary patches - Asphalt, concrete and temporary sidewalks
  • Fencing - Around trenches and holes
  • Final restoration - Finish landscaping and paving over removed asphalt, concrete, etc.


A field service technician will arrive to complete your service installation.

Cox Business Pre-Install Checklist

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