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Internet for Healthcare Facilities

Safeguard patient information and streamline healthcare office efficiencies with fast, secure Cox Business Internet.

Equipping your doctor’s office with Internet isn’t just about having the fastest connection or the easiest installation; it’s about creating an online experience that fulfills your security and patients’ needs. The right healthcare Internet solution can help increase productivity, safeguard your data and reshape the patient waiting room experience. Read about important features you should consider when searching for an office WiFi solution.

Healthcare Internet Solutions

People expect free WiFi wherever they go; however, two of the primary concerns for healthcare facilities offering free patient WiFi are security and HIPAA compliance. That’s why choosing the right healthcare Internet service is so important. Before signing a service agreement, make sure to ask about the following factors to protect your business while connecting your patients:

Separate Guest and Private Networks

Keep your private network secure and protected from the public and conveniently regulate how it’s being used by creating a guest network for patients.

Business-Grade Security

Choose a plan that offers advanced security measures, such as firewalls, port filtering, URL blocking and breach reports, to help keep patient and practice information safe from the open web.

Also consider content filtering to protect all your network-connected devices from malicious websites and cyber-attacks. This adds another layer of protection when integrating data online.

Managed WiFi

Gain peace of mind with a managed WiFi solution, including automatic security updates and proactive monitoring. Opt for professionally installation to avoid coverage dead zones due to sensitive equipment, like X-ray machines.

Doctor doing Facetime on laptop

Healthcare Internet Features

Hospitals, clinics and private practices can all benefit from the speed and reliability of business-grade Internet. Here are a few ways you can grow your business by offering free guest WiFi to your patients:

Free Entertainment for Patients

Whether you need hospital guest WiFi or Internet for a general practitioner’s office, enhance the waiting room experience for patients by offering access to a guest network, so they can enjoy their own entertainment.

Peace of Mind

Business-grade security measures can help safeguard your patient’s confidential data with advanced measures designed to protect your system from viruses, hackers and cyber-attacks.

Increased Productivity

Commercial-grade Internet with fast upload and download speeds allows you to send and receive large files, support multiple users and devices and helps you process transactions quickly during peak business hours.

IT Support

When you have a busy waiting room, downtime can be costly. Having a reliable Internet solution with 24/7 IT support can keep your hospital, clinic or doctor’s office running smoothly.

Guest WiFi for Patients

Free hospital WiFi can improve the waiting room experience, allowing your patients to stream what they want, catch up on work or entertain their children with online games. Once your Internet is installed, here’s how you can set up a guest WiFi network:


  • Using a computer or device that is currently connected to your Gateway, open your preferred browser and type your router’s IP address into the address bar.
  • The IP address should take you to a page hosted by your Internet service provider. When prompted for login credentials, enter your username and password.
  • In your wireless settings, create a separate guest network for customers patients to use.
  • Leave your guest network open or create an easy to remember password for patients to login.

What can Cox Business Internet and WiFi do for your business?

Business Internet and WiFi are essential services. Find out how the right speed, connection and equipment can help grow your bottom line and move your business forward.

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Strengthen communication, increase productivity and streamline your entire office with business WiFi.

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