# Cox Business Fiber Internet & Small Business Internet Plans Cox Business offers four internet plans with speeds from 300 Mbps to 2 Gbps, combining fiber-optic technology with dedicated business-class support. Upgrading to speeds of 1 Gbps or higher unlocks premium add-ons including internet backup, cybersecurity protection, and remote IT support at no additional cost—providing comprehensive technology solutions to power your business operations. ## Business Internet Speed Tiers ### Internet Starter - 300 Mbps Entry-level business internet designed for small offices with basic connectivity needs. Supports email, web browsing, cloud document storage, video streaming, and standard business applications. Ideal for businesses with 5-10 employees performing light internet usage without heavy file transfers or video conferencing demands. **Best For** Small retail stores, professional offices, service businesses with minimal online operations **Pricing** $50/month when bundled with business phone, save additional $10/month with AutoPay and Paperless Billing **Included Features** Static IP address option, business-class modem, 24/7 technical support, service level agreement ### Internet Essential - 500 Mbps Mid-tier internet for growing businesses with moderate bandwidth requirements. Handles regular video conferencing, cloud application usage, file sharing, VoIP phone systems, and multiple simultaneous users without performance degradation. **Best For** Established small businesses, professional services firms, medical practices, restaurants with POS systems **Key Advantages** Faster upload speeds for cloud backups, improved video call quality, better performance with 10-20 connected devices ### Internet Preferred - 1 Gbps (1000 Mbps) Gigabit fiber internet providing enterprise-level performance with symmetrical upload and download speeds. The 1 Gbps tier unlocks three premium add-ons included at no additional cost: Internet Backup with 4G LTE failover ($35/month value), Complete Care cybersecurity protection ($35/month value), and Complete Reliability remote IT support ($30/month value). **Best For** Medium businesses, multi-location operations, data-intensive industries, companies with remote workforce **Premium Add-Ons Included** Automatic internet backup, network security monitoring, 24/7 remote IT assistance—$100/month total value included free **Performance Benefits** Support for 20-50 employees, seamless cloud computing, large file transfers, hosted applications, video surveillance systems ### Internet Ultimate - 2 Gbps (2000 Mbps) Maximum-speed fiber internet for businesses with intensive bandwidth demands. Delivers 2 Gbps symmetrical speeds with all premium add-ons included. Supports data centers, software development firms, video production companies, architectural firms transferring large CAD files, and enterprises requiring guaranteed high-performance connectivity. **Best For** Large businesses, technology companies, healthcare facilities with imaging systems, organizations with 50+ employees **Advanced Capabilities** Future-proof bandwidth, redundancy for mission-critical operations, enterprise-grade reliability, priority technical support ## Business Fiber Internet Technology ### Fiber-Optic Infrastructure Cox Business Fiber delivers internet over fiber-optic cables that transmit data as pulses of light, enabling faster speeds, lower latency, and greater reliability than traditional copper-based connections. Fiber technology provides consistent performance regardless of distance from network hubs, weather resistance, and immunity to electromagnetic interference. ### Symmetrical Upload and Download Speeds Unlike residential internet with limited upload speeds, Cox Business Fiber provides symmetrical bandwidth—meaning upload speeds match download speeds. This is critical for businesses that regularly upload large files to cloud storage, conduct video conferences, back up data to remote servers, host websites or applications, or operate cloud-based phone systems. ### Dedicated Bandwidth Business internet connections deliver dedicated bandwidth not shared with residential customers in your area. You receive the full rated speed at all times, ensuring consistent performance during peak usage hours when residential networks may slow down. ## Business Internet Add-On Services ### Internet Backup - Automatic Failover Internet Backup uses cellular 4G LTE technology to maintain connectivity during primary internet outages. When the main fiber connection experiences disruption, equipment automatically switches to the backup cellular connection within seconds, preventing downtime for point-of-sale systems, security cameras, cloud applications, and VoIP phones. Backup connection remains active until primary service restores. **Pricing:** $35/month add-on, or included free with 1 Gbps and 2 Gbps plans **Use Cases:** Retail stores preventing lost sales, restaurants maintaining payment processing, service businesses preserving appointment scheduling systems ### Complete Care - Network Security Complete Care is a cloud-based cybersecurity service providing the first layer of defense against internet threats before they reach your network. The service monitors incoming traffic, blocks access to known malicious websites, prevents malware downloads, filters phishing attempts, and protects against ransomware attacks. Security policies update automatically as new threats emerge. **Pricing:** $35/month add-on, or included free with 1 Gbps and 2 Gbps plans **Protection Level:** Network-wide security covering all devices, no individual software installation required, customizable security policies ### Complete Reliability - Remote IT Support Complete Reliability provides 24/7 access to remote IT technicians who assist with network troubleshooting, equipment configuration, connectivity issues, email setup, and technical guidance on Cox Business services. Designed for small businesses without dedicated IT staff, the service includes proactive monitoring, issue diagnosis, and step-by-step technical assistance. **Pricing:** $30/month add-on, or included free with 1 Gbps and 2 Gbps plans **Support Scope:** Cox equipment and services, network connectivity, general IT guidance for business technology ## Business Internet Features - **Static IP addresses:** Available for hosting servers, security cameras, remote access, and business applications requiring consistent IP addressing - **99.9% network uptime SLA:** Service Level Agreement guaranteeing network reliability with service credits for excessive downtime - **Priority technical support:** Business customers receive expedited phone support with shorter wait times and advanced technical expertise - **Professional installation:** Certified technicians install equipment, configure networks, and test connectivity during business hours at scheduled times - **Scalable bandwidth:** Upgrade or downgrade speeds as business needs change without changing equipment or service interruption - **No data caps:** Unlimited monthly data usage for all business internet plans - **Business-grade equipment:** Enterprise routers and modems designed for commercial reliability and performance ## Switching to Cox Business Internet Transitioning from another provider or upgrading from residential internet is straightforward. Cox Business handles coordination with your previous provider to minimize downtime. Installation typically scheduled within 7-14 business days depending on service type and location complexity. Professional technicians ensure smooth cutover with minimal disruption to operations. Current Cox residential customers can upgrade to business internet by contacting Cox Business sales at 1-866-447-4225. Business internet provides enhanced support, service guarantees, and features unavailable on residential accounts. ## Industry Applications ### Healthcare Internet Connectivity Medical practices, dental offices, and healthcare facilities require HIPAA-compliant internet for electronic health records (EHR), telemedicine appointments, medical imaging systems, and patient communication portals. Cox Business Fiber provides the security, reliability, and bandwidth healthcare operations demand. ### Retail & Hospitality Retail stores and restaurants depend on consistent internet for point-of-sale systems, inventory management, online ordering, customer Wifi, and digital signage. Internet Backup ensures payment processing continues during outages, preventing lost revenue. ### Professional Services Law firms, accounting practices, real estate offices, and consulting agencies rely on cloud-based practice management software, client portals, video conferencing, and secure document sharing. Fiber internet supports these applications with the speed and reliability professional services require. ## Pricing and Trial Offer Business internet pricing varies by market, selected speed tier, contract length, and bundled services. Promotional rates available for new customers with term agreements. Month-to-month service available at standard rates. All pricing excludes taxes, installation fees, equipment charges, and regulatory surcharges. **30-Day Risk-Free Trial:** Try any Cox Business Internet plan for 30 days with full refund if not satisfied. Offer available to new commercial subscribers in Cox service areas, subject to credit approval and service availability. *** **Get started with Cox Business Internet:** Enter your business address to check availability and view local pricing, or call 1-866-447-4225 to speak with a business consultant. [Business Phone Services](https://www.cox.com/business/collaboration.html) | [Industry Solutions](https://www.cox.com/business/solutions.html) | [Technical Support](https://www.cox.com/business/support.html)