From large hotels to small bed and breakfasts, we help owners and proprietors find the right solutions for their venues. We continually develop the best solutions to meet your needs so you can attract guests and keep them coming back.
If you're a single hotel and want to deliver a familiar experience for return guests, or you're a chain looking to provide consistency across your locations, guest experience is an important part of any hotel service. At Cox Business, we help you deliver exactly that. We'll help you provide reliable WiFi service speeds, HDTV channel line-ups, or even an interactive program guide, so guests are comfortable and know what to expect each time they stay at your property.
Guests expect technology to function as well as, if not better than, what they have at home. That means no matter where they are on your property, they expect access to WiFi, TV services, and more. With service from Cox Business, we can help you accommodate them by helping you provide a consistent, seamless experience.
The fewer distractions your staff has, the better they'll be able to serve your guests. That's why our solutions have unique features that allow for your staff's attention to be where it belongs: on your customers. Our Front Desk Portal allows you to easily manage outlets and set back box (SBB) settings around your property, and quickly see the equipment status at each outlet. With packages like our Bulk HD Select offering, guests can set a PIN for parental controls, or staff can set and reset language preferences before a guest arrives. Plus, our Hospitality WiFi solution is backed by our 24/7 network and equipment monitoring and gives your guests access to our round-the-clock WiFi connectivity call center support staffed by Cox Hospitality specialists — so your staff won't need to help guests troubleshoot connectivity issues.